We do custom orders. The wait period depends on the design you’ve chosen. Please allow us 4-6 weeks for the purse to be shipped as every item is handwoven intricately by our artisans in the Philippines.
We apologize for the delay. You can trace your order and see where it is at any time. If you still feel that you need help in tracking your package or want to inquire about it, please contact us by email at the following address: firstname.lastname@example.org
We do our best to resolve any issues that our customers may encounter with their items online. If you still wish to receive a refund on your order, we can of course complete the payment, in the event that the appeal is made within 14 days of the date of the order and that the product (s) concerned are not used. For more information, please read more about our refund policy.
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